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New Member

Message server is offline

My message server is offline.

what can I do to start it as it was working this morning.

Thanks in advance.

4 REPLIES
Cisco Employee

Re: Message server is offline

What is the exact version of message store, e.g. Microsoft Exchange or Lotus Notes Domino? If the message store is Microsoft Exchange and is installed on the same server as the Unity software, ensure the server has enough free disk space.

New Member

Re: Message server is offline

Thanks thferqus,

The version of the message store is exchange and installed on the same server.

This is a fresh installation as it is not yet in use by the users.

How do I handle that.

Thanks.

Cisco Employee

Re: Message server is offline

Locate the drive where the Exchange database has been installed and determine how much free space is available. If very little free space is available, examine the \Exchsrvr\MDBDATA folder to see how many files are stored there. If the server is low on hard drive space, you can delete some of the files stored there to recover space.

New Member

Re: Message server is offline

Thanks alot thferqus,

Will do.

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