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Messages not delivered while in failover

The Unity failed over and for some reason new messages did not get delivered to mailboxes during the failover period. Once the failback was complete all messages were delivered. Is this correct or should the messages have been delivered and if so what circumstances would lead to them not being delivered.

Thanks

Von

1 REPLY
Cisco Employee

Re: Messages not delivered while in failover

This is not expected, when failed over to the secondary Unity server, messages should be delivered promptly after they are left. There may be problems with connectivity between the secondary Unity server and the mailstore. Check the event log on your secondary Unity server for starters.

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