Many thanks but I don't think it's that.... I've just rebooted both call managers started unity and all the processes. The only error logs are to do with the exchange connnector - exchange chap going to have a look - I've just searched hard drive on unity - are the voicemail '.wav' files never storred there, the whole system is working perfectly, the voicemail '.wav' in exchange vary by the length of the caller and are a sensible '.wav' size but when you play them the message is blank.
The whole setup now looks flakey as the exchange server is being replaced by exchange 2008 in a week and I know the connector will fail at that point ad was hoping unity would be storring all the voicemails even eithout a unity connector.
Any help on the blank messages VERY much appreciated !!
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...