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MGCP D Channel out of service - RTMT sending a false positive?

jeffrey.girard
Level 1
Level 1

My client uses predominantly MGCP gateways (over 40).  One in particular has 3 PRIs to an Avaya PBX.  In RTMT, I keep receiving emails about a specific D channel being out of service.  I look at the alert properties to identify the specific circuit/T1 and use that information to look in the CUCM 6 cluster to determine the specific controller/port.

I log into the router and the controllers/ports show no errors at all and all 3 PRIs are up.  I have a coworker log into the Avaya and he sees the same from that side (ie no issues that the trunks are clean).

Any ideas about what could be tripping the D channel out of service alert on RTMT?

Jeff

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