Migration Contact Center Express 4.5 to Contact Center Express 8.5
I plan to migrate a Contact Center Express 4.5 to Contact Center Express 8.5, I' m not sure if the database will be restored in the new release, so I was searching information about the database, but I coudn't find information about that, I would like to know if the upgrade process will backup all information from the database (included CDR), if so what utility does this task.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...