A few of my users are getting an error message when they access their VM messages via their IP phone. The message operator tells them that their mailbox is full and that they must delete some messages, when in fact this is not true on their Exchange mailbox. The workaround Ive used so far is to recreate affected the users mailbox in Unity and the problem goes away.
My question is that is there any other way of stopping this misleading error message without having to delete and recreate users mailboxes? Perhaps a system-wide config can do the job. We have version 4.0(3) UM with Exchange 5.5. The problem is sporadic and does not affect all users.
The limits for mailboxes that we pull in from 5.5 and store in SQL (where the conversations get them when making checks for full/almost full conditions) would get off in that scenario - not sure if the description in the release notes would match your situation or not...
This doc I put together talks about how storage limits work with 2000/2003 but it is basically the same with 5.5. The difference being that Unity learns the limits which are written to SQL from the 5.5 directory so you need to go in to the users mailbox with the Exchange 5.5 Administrator in raw mode. (admin.exe /r)
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.