Dave, the licensing output looks correct. Can you post dignostic logs from the Expressway-C? Most issues i have seen is with the routing. You should be able to ping the external NAT address of the Expressway E from the internal subnets, if thats not working you will have to implement NAT Uturn on your firewalls.
Thanks again for your reply to our issue. Its re-assuring to know that we finally got the C and E licenses sorted out and correctly applied.
We ended up resolving our problem and we believe that MRA is now 100% operational and working as it said it would on the tin.
We have a split DNS deployment with different internal domain to external domain. Our internal DNS record for the E was pointing to the DMZ ip address of the E. This was the root cause of our problem, we had to change the internal DNS record to point to the internet IP of the E and then internal phones could dial external clients. Our C is configured to use internal DNS in order to resolve CUCM, IM&P and CUC server internal IP addresses, therefor it wasn't an option to simply change the DNS servers used by C to external servers.
In summary our E was initially configured with an internal hostname and our internal DNS record for the E was poitning to the E's DMZ address. In split DNS deployments the E hostname must be it's external hostname and the internal DNS record for the E should point to the E's internet address.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
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without involving TAC. This document discusse...