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MOBILE CONNECT (SNR) ISSUE - CUCM 6.1(3)

Dear All,

I have recently installed CUCM 6.1(3)within VWMare as a demo (license) for testing purposes.

The purpose of this project is to test new features before upgrading our live cluster (CUCM 5.1) next month.

I have created a non QSIG inter-cluster trunk between our live and test publishers. I am successfully dialling out of an MGCP gateway on our live cluster via the inter-cluster trunk.

I am currently testing your feature Mobile Connect (SNR). I have successfully configured mobile connect with a remote profile and remote profile destination which is set to dial my mobile/cell phone. I am successfully able to get both my IP desk phone (7970) and cell phone to ring simultaneously. The connect line light appears on my desk phone when speaking on the mobile.

However, when I disconnect my mobile I am not able to resume the call on my IP (desk) phone. The call is simply dropped. If I press my line button I get the message 'No Conference Bridge'.

I have configured my device's built in bridge as 'ON. I have also configured a Cisco IOS Conference Bridge and added it to a Media Resource Group, but to no avail.

I have also tested this feature by configuring a H323 gateway on CUCM 6.1(3) and set it dial out of the local gateway, but still no luck.

Does this feature not fully work under these test conditions?

Any help would be appreciated.

Regards

Jamie Weatherhead

jamie.weatherhead@charles-stanley.co.uk

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1 REPLY

Re: MOBILE CONNECT (SNR) ISSUE - CUCM 6.1(3)

I believe you have to hit the hold code on the cell phone to actually place the call on hold, then you can resume the call on your deskphone.

Try *81

Midcall Enterprise Feature Access Support Using DTMF—You can configure DTMF feature codes as service parameters: exclusive Hold (default equals *81), enterprise exclusive hold (default equals *82), resume (default equals *83), transfer (default equal *84), and conference (default equals *85). Refer to the "Midcall Enterprise Feature Access Support Using DTMF" section for a detailed discussion.

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