I based on the administrator guide to setup the mobile voice access features in my cucm7, but it's not work, when I dialed the number from outside, I hear "Your call cannot be completed as dial..." I summary the steps below, please check anything is missing or wrong, thanks for your help.
1. Create a remote destination number(RDN)
2. Create a remote destination profile(RDP) and associate with the RDN
3. Create a user, enable mobile voice access and select the RDP
4. Enable the Enterprise feature Access and Mobile Voice Access in service parameter
If you are hearing the same annunciator, that means CUCM is not configured properly for routing. Ensure the CSS applied to the GW can reach the MVA number. Debug isdn q931 would show this as number unassigned.
Mobile Voice Acces Number it is configured under service parameter
the CSS for Remote Destination is CSS_COS_1_noFAC which includes PT_Phones, this is the Partition assigned to MVA Number.
I'd like to attach a file, where explains all the problem.But since this is not my discussin not able to do it, I already open a discussion, the name for the discussion is "MVA cannot establish the call"
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...