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Community Member

Mobile Voice Access(MVA) problem

Hi Guys,

I based on the administrator guide to setup the mobile voice access features in my cucm7, but it's not work, when I dialed the number from outside, I hear "Your call cannot be completed as dial..." I summary the steps below, please check anything is missing or wrong, thanks for your help.

1. Create a remote destination number(RDN)

2. Create a remote destination profile(RDP) and associate with the RDN

3. Create a user, enable mobile voice access and select the RDP

4. Enable the Enterprise feature Access and Mobile Voice Access in service parameter

5. Configure the Mobile Access DN(520)

6. Configure the voice gateway

   application

    service mva http://cucm_ip:8080/ccmivr/pages/IVRMainpage.vxml

   dial-peer voice 10 pots

    service mva

    incoming called-number 520

    direct-inward-dial

   dial-peer voice 20 voip

    destionation-pattern 5..

    session target ipv4:cucm_ip

    dtmf-relay h245-alphanumeric

    codec g711ulaw

5 REPLIES
Community Member

Mobile Voice Access(MVA) problem

Hi Kam,

I have the same issue, did you had any response or do you found the way to skip this issue?

Thanks in advanced for your help..!!

Fernando Vazquez

Hall of Fame Super Silver

Mobile Voice Access(MVA) problem

If you are hearing the same annunciator, that means CUCM is not configured properly for routing. Ensure the CSS applied to the GW can reach the MVA number. Debug isdn q931 would show this as number unassigned.

Chris

Community Member

Mobile Voice Access(MVA) problem

Hi Chris,

I've cheked the CSS assigned to the GW and contains the PT assigned to the MVA number. Any other though?

Hall of Fame Super Silver

Mobile Voice Access(MVA) problem

Are the Mobility service parameters configured properly, i.e.

Is Enable Voice Access set to True

Is Mobile Voice Access Number configured under service parameter?

What is Inbound Calling Search Space for Remote Destination  set to?

Chris

Community Member

Mobile Voice Access(MVA) problem

The Enable Voice ACcess is set to True

Mobile Voice Acces Number it is configured under service parameter

the CSS for Remote Destination is CSS_COS_1_noFAC which includes PT_Phones, this is the Partition assigned to MVA Number.

I'd like to attach a file, where explains all the problem.But since this is not my discussin not able to do it, I already open a discussion, the name for the discussion is "MVA cannot establish the call"

https://supportforums.cisco.com/thread/2152701

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