MOC 2007 client 1 receives call from MOC client 2. External call comes in from CUPS to MOC client 1 and rolls to MOC client 3 (receptionist) who answers. MOC client 3 transfers external call back to MOC client 1. At MOC client 1 call from MOC client 2 is automatically placed on hold and external call is picked up by MOC client 1. This is undesired behavior. Review of SIP trace from OCS and CUPS shows behaviour but see nothing that points to why this is happening and how to correct.
I've installed the 6.0.3 upgrade which was released April 30, 2008. Which resolves this issue.
UNFORTUNETALY, there are more bugs now then before. Incoming calls no longer display caller information. Outgoing calls placed on the phone show a call from my extension to my extension. Outgoing calls from MOC show the right extension, but show: "Call not completed or has ended."
Do you see anything in the RTMT in the SIP Proxy? You should see the SIP invites coming/going from OCS. If OCS is not sending it, then not much you can do.
I have found I have to constantly restart services on both sides anytime a change is made. Even at the OCS client side i have to restart. seems to help in fixing issues. Just had an issue RCC did not work at all, but was. Restarted everything but the OCS client and then all of sudden it started to work again. (after restarting the client)
Wireshark seems to help alot also. See whats coming and going on the OCS server.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...