Modify Dial-by-Name in Unity Express

[gregorysco]

I have a customer that wants to do dial by name and it is working on Unity Express 2.3.1. The customer prefers to search by first name instead of last. How do I modify the script in order to make this work? I have attached a copy of the script.

[Rob Huffman · Accepted solution]

Hi Chris,

Have a look at this good answer from Markus@Cisco. He is the CUE expert!

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddc7064/0#selected_message

Hope this helps!

Rob

[gregorysco]

Thanks Rob,

I thought that was my only option, but that settles it. Even so, the other post said they were dealing with the default AA. Is it possible to script a new AA that would look specifically at first name.

[Markus Schneider]

No. The canned AA and any custom AA's name lookup can't change the search order. I believe CUE 3.0 might have something like that roadmapped, but am not 100% certain.