I was wondering if anyone knew how to pull a report to see what devices (phones) have MOH enabled and what file is selected and also how to change to a new file. I have about 1600 devices that will potentially need this change and if I can apply it in one spot that would be great. If there a default a profile that will apply to the current devices I can make the change there as well since we will want all phones to be the same.
Here's the problem, there are 4 levels on which you can have this defined. It depends on your version, which you don't mention. If it's defined at line/device level, use BAT export and also BAT to change it.
Those are level 1 and 2, level 3, depends on your version. You need to provide that kind of info when asking for help. It's either DP or CDC, that's a setting all phones need to have, so that's easier to manage
Level 4 is enterprise parameter.
They have precedence in that order, where do you have your MOH defined??
We are running Call Manager 6.1. I do not know where MOH is defined. I am not super familiar with Cisco technologies thats why I am here asking for assistance. In the short time I have been supporting Cisco I have made the changes to the affected devices on an individual basis. Ill see if I can read up on BAT export and make the change there.
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