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MOH deleting file issue CM 4.1

CM 4.1

My customer dropped a Windows Media Player shortcut into the DropMOHAudioSourceFilesHere folder and it was processed. Now when selecting Service>Media Resource>Music On Hold Audio Source>Add new MOH Audio Source I see "Window Media Player" show up as a file choice under the "MOH Audio Source File* drop-down field. Is there anyway to remove that now?

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Purple

Re: MOH deleting file issue CM 4.1

On the CCM server, browse to c:\Program Files\Cisco\TFTPPath\MOH and remove the files assocated with the WMP shortcut.

Hope this helps.

Brandon

2 REPLIES
VIP Purple

Re: MOH deleting file issue CM 4.1

On the CCM server, browse to c:\Program Files\Cisco\TFTPPath\MOH and remove the files assocated with the WMP shortcut.

Hope this helps.

Brandon

Community Member

Re: MOH deleting file issue CM 4.1

That was it. Thanks!

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