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Community Member

MOH issue in CCM ver 5.1

Hi

im facing an issue with MOH in CCM 5 with H323 GW .

even internally also MOH is also not working.

only thing i can hear is BEEP .

im posting GW config .

please reply

many thanks

Manoj Pillai

4 REPLIES
Gold

Re: MOH issue in CCM ver 5.1

On the CallManager, for the Gateway, do you have a MRGL assigned which has access to the MoH Servers ?

Community Member

Re: MOH issue in CCM ver 5.1

HI

Thanks

In CCM i have MRGL assigned.

but in GW not

pls reply

many thanks

Gold

Re: MOH issue in CCM ver 5.1

On the CM, you will have to assign this MRGL to the Gateway. If the MRGL is not assigned to the GW you will face an issue

Community Member

Re: MOH issue in CCM ver 5.1

Hi

Thanks very much

Internally also its not working

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