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MOH play from beginning for each user on hold

Hi all,

Using the built in MOH services in call manager 4.1 is there away to have the "on hold music" to play from the beginning for each caller that calls? Reason being, we're thinking of changing our music selection to a blurb about what services the school offers, how great we are, etc. But I've noticed that with the way MOH is right now, if a user is put on hold. They hear the music from "the middle" but i would like each user placed on hold to hear it from the beginning.

1 REPLY

Re: MOH play from beginning for each user on hold

ricky.

This means that your currently using Multicast MoH and your scenario of always hearing the beinging only works with Unicast MoH. Just configure Unicast MoH server and MRG + mrgl and assign it to whatever you want!

HTH, please rate useful posts

Chad

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