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MOH Server Question

I turned off the MOH on an additional server that we created last night and my manager came to me and asked me why only 2 out of 5 servers say unregistered and have an IP address and the others say none and none. I've never paid that any attention before but I wanted to ask and see if anyone may know this, I've attached a photo of what I'm talking about as well.

2 REPLIES

This sounds like something

This sounds like something similar to phones going from "Unregistered" to "Unknown". All has to do with timing... DHCP lease times play a role. Here's some more info:

https://supportforums.cisco.com/discussion/11058206/ip-phones-status-registered-unregistered-and-unknown#3239491

-Jameson

-Jameson
Cisco Employee

Can you check the status of

Can you check the status of IP Voice Media streaming application service on the servers for which the MOH servers show unknown. Try restarting the service on those servers. Also, this could be a case where some server is removed from the cluster.

HTH

Manish

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