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MOH

how to eliminate MOH (music on Hold) between IPT engaged phone if the other party put on hold without affecting operator on-hold status? meaning without eliminating on-hold status of the operator. thanks,

1 REPLY
Cisco Employee

Re: MOH

there are a couple of options to have no MOH on just some phones

one would be to create a blank MOH

Q. How to disable Music on Hold?

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml#q20

the other one would be to take the MOH server from the MGRL from the phones you don't want to have MOH, in this scenario they would get Tone On Hold

HTH

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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