Moving Unity 5 mailboxes from Exchange 2003 to Exchange 2007

[JTPhilies_2]

Hi, we've recently come across an issue where our faxes are not being delivered to their subscriber mailboxes after the 'fax Service' mailbox has been moved to a new Exchange server.

I have noticed that the 'Fax Service' mailbox that was moved, is receiving the test faxes, but they are not being swept and delivered to the subscribers.

I have not yet re run the Fax configuration tool incase there was an alternative solution to this issue.

any suggestions?

[Tray Stoutmeyer]

I am assuming this is right fax. If not, disregard. If so, see this link for configurations etc.

http://www.cisco.com/en/US/products/ps6178/products_installation_and_configuration_guides_list.html

Tray

[JTPhilies_2]

Thanks for your response Tray, but not using Right Fax server. (sorry i should've detailed that)

I managed to solve the issue in the end. Combination of Permissions for the system accounts on the new Exchange server - Full Mailbox access for all and restart of services.

For future reference: http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/maintenance/guide/ex/5xcumge060.html#wp1118788

cheers