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New Member

MPE 1.2 Flash Player Error

I have version 10.0.12.36 of Adobe Flash player (the most current) but get the following error when I try to enter a meeting: Breeze Live requires Flash Player 6.0.65 or newer". Running MeetingPlace Express 1.2.1.23.

The data sheet says "Flash Player: 6.0.79 or later" should work. Other users with version 9 of the Flash Player have no problems.

Is version 10 of the Flash player not supported with this version of MeetingPlace Express?

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

Re: MPE 1.2 Flash Player Error

I am not sure about Meeting Place Express 1.2, but I know that 2.x does not support Flash 10. It is a known bug CSCsv31317.

Here is the workaround for it:

The upcoming MeetingPlace Express 2.1 release will provide support for Flash player 10. In the meantime, the only workaround is to uninstall flash player 10 and reinstall the latest flash player 9.0.124 from the Adobe web site by following these steps:

1. Get the version of the FlashPlayer you already have installed on your client machine by following this technote; http://www.adobe.com/go/tn_15507

2. If you are running FlashPlayer 10 or higher continue with this procedure, otherwise you can stop here, you do *not* need to proceed.

3. Download the FlashPlayer 9 archive zip file that contains the Flash Player 9.0.124 among the other versions (the version 9.0.124 is located in the 9r124 subfolder): http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp9_archive.zip

4. Un-install the existing FlashPlayer by following this technote: http://www.adobe.com/go/tn_14157

5. Reboot the client machine Operating System

6. Install FlashPlayer 9.0.124 by running one of the following files depending on the Operating System and Browser you are using;

Windows 9x/ME/NT/2000/XP

- Internet Explorer: flashplayer9r124_winax.exe

- Netscape & Firefox: flashplayer9r124_win.exe

Mac OS PowerPC

- flashplayer9r124_mac.dmg

Mac OS Intel

- flashplayer9r124_ub_mac.dmg.zip

Solaris

- flashplayer9r124_solaris_x86.tar.bz2 (for Intel x86 based client machines)

- flashplayer9r124_solaris_sparc.tar.bz2 (for Sparc based client machines)

7. (optional) Check that you have FlashPlayer 9.0.124 installed by following this technote : http://www.adobe.com/go/tn_15507

HTH,

Doug

3 REPLIES
New Member

Re: MPE 1.2 Flash Player Error

I am not sure about Meeting Place Express 1.2, but I know that 2.x does not support Flash 10. It is a known bug CSCsv31317.

Here is the workaround for it:

The upcoming MeetingPlace Express 2.1 release will provide support for Flash player 10. In the meantime, the only workaround is to uninstall flash player 10 and reinstall the latest flash player 9.0.124 from the Adobe web site by following these steps:

1. Get the version of the FlashPlayer you already have installed on your client machine by following this technote; http://www.adobe.com/go/tn_15507

2. If you are running FlashPlayer 10 or higher continue with this procedure, otherwise you can stop here, you do *not* need to proceed.

3. Download the FlashPlayer 9 archive zip file that contains the Flash Player 9.0.124 among the other versions (the version 9.0.124 is located in the 9r124 subfolder): http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp9_archive.zip

4. Un-install the existing FlashPlayer by following this technote: http://www.adobe.com/go/tn_14157

5. Reboot the client machine Operating System

6. Install FlashPlayer 9.0.124 by running one of the following files depending on the Operating System and Browser you are using;

Windows 9x/ME/NT/2000/XP

- Internet Explorer: flashplayer9r124_winax.exe

- Netscape & Firefox: flashplayer9r124_win.exe

Mac OS PowerPC

- flashplayer9r124_mac.dmg

Mac OS Intel

- flashplayer9r124_ub_mac.dmg.zip

Solaris

- flashplayer9r124_solaris_x86.tar.bz2 (for Intel x86 based client machines)

- flashplayer9r124_solaris_sparc.tar.bz2 (for Sparc based client machines)

7. (optional) Check that you have FlashPlayer 9.0.124 installed by following this technote : http://www.adobe.com/go/tn_15507

HTH,

Doug

New Member

Re: MPE 1.2 Flash Player Error

Perfect, thanks! Marked as resolved.

New Member

Re: MPE 1.2 Flash Player Error

Also, if you checkout this field notice:

http://www-europe.cisco.com/en/US/ts/fn/631/fn63176.html

And contact TAC they'll send you a fix.

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