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New Member

MPE Desktop Shareing

I have a 25 seat MPE system in place and I am trying to get the desktop sharing to work. I have installed the plug-in, but i am not getting the sharing pod. When I left click my name, I get the option to share, but i am unable to. There are no options in the Window or Application boxes, and when I click to share desktop, I get nothing. Is there another license for this? Is there a service that I need to start on the server?


Re: MPE Desktop Shareing

If you are using Mac OS 9.2 sharing a screen from Mac OS 9.2 is not available. Otherwise it requires installing a package to get sharing support.

New Member

Re: MPE Desktop Shareing

What version of flash do you have installed? There is a known bug that it does not work with flash 10.x. However there is a hotfix for it, which I have just deployed and so far so good.

Here is the info from the bug toolkit.

CSCsv31317 Bug Details

Can't join meetings when Adobe Flash 10 is installed


Cisco MeetingPlace Express Web Meetingroom failed to load with error message : "you must use flash player version 6 or above". This occurs with the Cisco Presenter add-in or without the add-in

This impacts all versions of MeetingPlace Express product.


Flash player 10 installed on the client computer

Cisco MeetingPlace Expess v2.0.3.35, v2.0.2.126


The upcoming MeetingPlace Express v2.1 release will provide full support for Flash player v10.

In the meantime, there are two workaround methods, depending on the customer's preference:

A. Apply a hotfix sctipt to the MeetingPlace Express server. Please contact Cisco TAC to obtain the hotfix.

B. Uninistall Adobe Flash Player v10 from client computer, and install Flash Player v9.x


A. To Apply the MPE Hotfix:

----- upload and unzip the hotfix files ----

Prepare by placing the hotfix file named on a ftp server, and then transfer the file to the MeetingPlace Express server.

Example steps:

1) ssh to MPE server as mpxadmin, then type 'su' to login as root user

2) cd /partB

3) ftp

4) bin (to set binary transfer mode)

5) get

6) bye (to logout of ftp server)

7) type 'unzip' (without quotes)

----- run the ---

1) make sure you are logged in as the root user

2) cd /partB/breezehotfix-newplayer

3) type './'

4) type 'mpx_sys restart' to restart MeetingPlace Express


B. To uninstall flash player 10 and reinstall the latest flash player 9.0.124 from the Adobe web site by following these steps:

1. Get the version of the FlashPlayer you already have installed on your client machine by following this technote;

2. If you are running FlashPlayer 10 or higher continue with this procedure, otherwise you can stop here, you do *not* need to proceed.

3. Download the FlashPlayer 9 archive zip file that contains the Flash Player 9.0.124 among the other versions (the version 9.0.124 is located in the 9r124 subfolder):

4. Un-install the existing FlashPlayer by following this technote:

5. Reboot the client machine Operating System

6. Install FlashPlayer 9.0.124 by running one of the following files depending on the Operating System and Browser you are using;

Windows 9x/ME/NT/2000/XP

- Internet Explorer: flashplayer9r124_winax.exe

- Netscape & Firefox: flashplayer9r124_win.exe

Mac OS PowerPC

- flashplayer9r124_mac.dmg

Mac OS Intel



- flashplayer9r124_solaris_x86.tar.bz2 (for Intel x86 based client machines)

- flashplayer9r124_solaris_sparc.tar.bz2 (for Sparc based client machines)

7. (optional) Check that you have FlashPlayer 9.0.124 installed by following this technote :