Is it possible to pass the Caller ID to the MPE so that it is visible instead of Guest1. If you have multiple guests call in, it would be easier to say....hey 214 555 1234 mute your phone..... instead of guest2 mute plz. They won't know who that is anyway.
Just an update. Anyone that the system does not call itself will be considered a guest. When a phone dials in the caller ID is sent, but it looks like this in the MPE: Guest (2145551234). I was wondering if anyone has managed it turn off the useless Guest ID just to show the Calling Number (caller ID).
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...