Hi, i have installed MPE 18.104.22.168 requested license and installed, after that when triyng to setup a conference with video resources i get the error stating that "Insufficient licenses are available for web",checked the licenses installed and it shows the uploaded licenses. then rebooted the server and licenses has gone, when searching for licenses report server display only the 6 demo ports.then when trying to re-upload the licenses i get an error stating that i cannot upload licenses now, restarted license manager, but problem still the same, any idea??
in my case it was a fresh install, so i installed the license but it seems there is a bug on the install that does not allow the nesessary permissions to the folder that holds the license file so it cannot be writted, so tac engineer toldme:
SSH to your MeetingPlace Express server as the user “mpxadmin” and run the following commands:
//this will prompt you for the root password
2.chown -R mpxadmin:mpx $MP_ROOT/licenses
4.mv license.dat license.old
Then go back to your MeetingPlace Express web page, Administration, Maintenance, License, and the Install License page and install your license here and select the option “Upload new license file”.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...