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MPE Utilization report vs In Session monitoring

I have MPE 2.1.1.2. We have 25 voice ports and 20 Web ports. Today when I go look at the utilization report for voice it says 100% scheduled and 10% utilized. At the same time I look at the in session monitoring and count 15 ports in use for voice. Is there something I need to correct for reporting or is it broken? Thanks

Donnie

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Hall of Fame Super Red

Re: MPE Utilization report vs In Session monitoring

Hi Donnie,

Just a thought here

The Port Utilization report looks at this usage over a specified period of time

(I believe the default is 9 hours) so over the 9 hours (in my example) the Voice

Ports used vs scheduled average was 10%.

The Session monitoring is a "real time" look at the port usage. When you checked

the Ports being used were 15/25 but throughout the Reporting period that is referenced

in the Port Utilization Report (above) this was not the case. You might want to tune the

parameters for the start/end times in the Port Utilization Report to reflect the most

accurate data.

http://docwiki.cisco.com/wiki/Cisco_Unified_MeetingPlace_Express%2C_Release_2.x_--_About_This_Page:_Port_Utilization_Report#Output_of_the_Port_Utilization_Report

Cheers!

Rob

Community Member

Re: MPE Utilization report vs In Session monitoring

Thank you very much for your feedback. I'll look into that and see what happens.

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