Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Msg Notification to phones, and greeting it plays

Is there a way to disable the press 1 to disable part of the unity message played when phone notification goes out? Anyway to skip over the greeting and get right to message?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Msg Notification to phones, and greeting it plays

no and no. Both are legal issues I'm afraid. If you fat-finger your notification number an end user _must_ be able to make the system stop calling them. This is required in a number of places in the world to offer outbound notifications of any kind. As such that can't be turned off.

And skipping that whole thing and jumping right to the messages is not an option for the same reason, on top of which it'd be a massive security hole if we just dialed a number and started playing messages without requiring authentication of any kind.

3 REPLIES
Cisco Employee

Re: Msg Notification to phones, and greeting it plays

no and no. Both are legal issues I'm afraid. If you fat-finger your notification number an end user _must_ be able to make the system stop calling them. This is required in a number of places in the world to offer outbound notifications of any kind. As such that can't be turned off.

And skipping that whole thing and jumping right to the messages is not an option for the same reason, on top of which it'd be a massive security hole if we just dialed a number and started playing messages without requiring authentication of any kind.

Re: Msg Notification to phones, and greeting it plays

Thanks for the quick response.

New Member

Re: Msg Notification to phones, and greeting it plays

yes, it should be possible. (if you want to disable notification for 24 hours ), this can be done by changing the DB variable.

Well, it shud be, !! not sure abt that.. Thats how the system should be designed.

101
Views
0
Helpful
3
Replies
CreatePlease login to create content