Cisco Support Community
Community Member

Multi level access for Unity

I help manage a large IPT network with several Unity servers and we have so many staff accessing the Unity server I would like to control the level of access to each users skills.

Is anyone aware of a application like MLA for CCM that can be used on Unity 4.0?

Cisco Employee

Re: Multi level access for Unity

Unity 4.0.what? recent versions of 4.x have more granular Class of Service options for admin access (read only, no access, read update, delete). This provides "levels" of access to the admin interface of sorts. Is this the type of thing you're asking about?

Community Member

Re: Multi level access for Unity

It is Unity 4.0 Build 4.0(4) SR 1

yes this is what I am looking for. do you have information on how to enable this feature?

Cisco Employee

Re: Multi level access for Unity

It's not a feature you turn on/off - it's in the Class of Service. I believe the granular options weren't added till 4.0(5), however, so you may not see them in 4.0(4) - you can check the admin guides - here's a link to the COS settings in the admin guide for 4.0(5):

CreatePlease to create content