Here's the deal, Remote Office 1 has Call Manager and Remote Office 2 has Call Manager and UCCX. The Call Manager systems are completely independent of each other, they do not talk to each other at all. There has been a request to get one of the departments at Remote Office 1 on Remote Office 2's UCCX system. The offices are connected over a WAN so I know that I can just point the phones to Remote Office 2's Call Manager and set them up that way. My concern is local dialing at Remote Office 1. Can you have Call Manager talk to different routers depending on location? What's the best way to approach this?
Create an ICT between 2 of the CUCM clusters. For Remote office 1 users which are registered to Remote office 2 CUCM, create a unique dialing pattern for dialing out locally from Remote Office 1 & route this pattern back through the ICT to a PSTN router at Remote office 1. Not the best approach though but that's what I can think of at the moment.
An ideal approach would be to have these 2 remote sites part of single CUCM cluster & deploy the UCCX HAoWAN setup. That way, both side users are part of UCCX & have their own local dialing facility, the simpler way.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
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Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
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[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...