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Community Member

music on hold is not working in CIPC

Dear All

can somebody tell me why music on hold is not working in CIPC cisco unifed ip communicator which i have installed in my network for users

i have configured a router CME to work voip for my network but MoH is not working music on hold is not working

with regards

Waisudin Farzam IT/DataCenter Specialist P E: wfarzam@gmail.com S E: wais.farzam@gmail.com S: wais.farzam Certified Cisco ID: CSCO11404095 CCNA, CCNP, CCNA Sec, and CCIE R&S v4.0 Written Certified
2 REPLIES

Re: music on hold is not working in CIPC

Just a guess but are you using multicast for MoH?

If so do you have it enabled on the data VLAN which is where the CIPC will be - Your hard phones will be on the voice VLAN.

Community Member

Re: music on hold is not working in CIPC

dear i didnt got your point

but i have configured the multicast on the router and i have nothing did in switch only assigned voice vlan to interfaces and also data vlans to the interfaces so i need a step by step setup of moh can u provide that for me

with regards

Waisudin Farzam IT/DataCenter Specialist P E: wfarzam@gmail.com S E: wais.farzam@gmail.com S: wais.farzam Certified Cisco ID: CSCO11404095 CCNA, CCNP, CCNA Sec, and CCIE R&S v4.0 Written Certified
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