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Community Member

MVA voice prompt cutted

Hello

I've configured  MVA features with CUCM 8.5.1 . The configuration use a router 2921 with  H323  hairpinning config. The MVA features works well,  except that the MVA prompt saying " welcome to cisco ...."  is cut at the beginning .I'm hearing "come to cisco ...."  . Also i'm looking for a solution to "delay" the prompt.I've already used a such solution with Unity Connection in which we can configure a timer to delay the welcome prompt.But i don't find the same parameters on CUCM concerning MVA prompt.

Any idea is welcome , perhaps modify the VXML script by adding a delay timer ?

I'm trying command like

http client cache memory

ivr prompt memory<# memory in K bytes> files<# number of files>

but without success ....

Thanks , Brgds

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