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MWI and Domino/DUCs issue

Having issue with some domino servers not sending message notification for new mail or when people delete VM from their inbox that is new (light stays on after they delete). Manual resync works fine, and users with mailboxes on other domino servers is working fine. DUCS is working fine on this problem server and has been looked at, server has been rebooted, etc.

What traces can do on Unity to see what is going on and what messages are coming from domino after a new VM is left for a user and unity subscriber messages page still saids off for indicator? I looked at the notifier diag log and theres nothing for the problem users in there after leaving them a VM. When a manual refresh is done, their name is in that trace.

Any other traces to look at to troubleshoot domino/unity new mail notification issues?

  • Unified Communications Applications
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