I have an MWI issue that I have not seen in any of the documentation or troubleshooting steps for MWI.
Basically, MWI works when Unity 4.0(5) sync's the mailboxes with the offbox Exchange Server (Exch 2003 SP1). However, it does not work when a user reads a message or is left a message.
I can manually turn MWI on/off - CSS/Partitions are ok.
I have 4 dedicated ports for message notification/MWI, that when using Port Status monitor, only get used when doing a manual sync. No activity when I leave a VM.
I assume there is an issue somewhere within the avMsgStoreMonitor, and either Exchange is not giving a notification that a new message has been delivered or the avMsgStoreMonitor is not properly relaying the message back into Unity.
When monitoring the AvMsgStoreMonitor, I only see a "TABLE_ROW_ADDED" when I do a re-sync from a user or a complete re-sync from UTIM. Never when a message is left, or read.
Why wouldn't the avMsgStoreMonitor see the row added at any other time? Could this be an Exchange issue?
Thanks.