MWI issues on Unity Connection version: 126.96.36.19900-38
We are thinking about moving to Unity Connection. We are running it with a limited amount of people. We have run into a problem with MWI. When a message is received the MWI works BUT if the message is left overnight the light will go away. I am able to resync the MWI manually on the user or the system.
Re: MWI issues on Unity Connection version: 188.8.131.5200-38
The first thing that comes to mind is that these "Pilot" users still have a mailbox configured on the "old" system and that the MWI resync from the "old" system is turning the lamps off over night, when it doesn't see any messages.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
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