Unity 5.0 unified with exchange. Have issue with mwi light not coming on. Cisco tac says the issue is in exchange not in Unity. Does anyone have ideas on where to look at what is going wrong? Seems to be related to a specfic message store.
Fraid not. I misstated the issue. What happens is that all of a sudden some of the subcribers do not get the mwi even though they have messages popping up in their outlook. You reset the mwi for the subscriber and it goes away for awhile then comes back. It is quite maddening. Cisco says it is exchange but there is nothing I can find that is special. It is CM6 Unity 5 and Exchange enterprise 2003. I can run the permissions wizard but it appears that it has all of the required permissions.
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