Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

MWI - unable to change settings

E2k, w2k, Intecom E14, serial integration. UM 4.04sr1

I can enable MWI in the web console but, not able to disable mwi. After unchecking MWI option, click save, screen refreshes and MWI option shows up checked.

1 REPLY
Cisco Employee

Re: MWI - unable to change settings

Looks like CSCee46014 matches what you describe...

Symptom:

In the System Administrator, for a subscriber, in the messaging page, when

trying to uncheck the "Use MWI for message notification box" in order to disable MWI for a user, the setting does not take hold when the 'Save' button is pressed.

Conditions:

This problem occurs in Cisco Unity 4.0(4). The problem is fixed in Unity 4.0(5).

Workaround:

First delete all existing MWI extensions for the user, only then can you uncheck "Use MWI for message notification" and have the change stick in order to disable MWI for that user.

91
Views
0
Helpful
1
Replies
CreatePlease login to create content