In creating an audio source, the following sequence takes place:
â¢The administrator imports the audio source file into the Cisco Unified Communications Manager music on hold server. This step may take some time to transfer the file and convert the file to the proper format(s) for the music on hold server to use.
â¢The administrator must import the audio source file to each MOH server in each cluster prior to assigning an audio source number to the audio source file.
â¢The music on hold server uses the local audio source file(s).
â¢The music on hold server streams the files by using a kernel mode RTP driver as Cisco Unified Communications Manager needs or requests.
Configuring a Music On Hold Audio Source
Perform the following procedure to add or update a Music On Hold audio source. Use this procedure to associate an existing audio source with an audio stream number or to upload a new custom audio source.
Note The MOH Audio Source File Status pane tells you about the MOH audio translation status for the added source.
Managing Audio Sources
After music on hold audio sources are created, their management occurs entirely through Cisco Unified Communications Manager Administration. Choose Media Resources > Music On Hold Audio Source to display the Music On Hold (MOH) Audio Source Configuration window. For a given audio source, use this window to add, update, or delete a music on hold audio source. For each audio source file, assign a music on hold audio source number and music on hold audio source name and decide whether this audio source will play continuously and allow multicasting. For an audio source, this window also displays the music on hold audio source file status.
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