I don't quite get how to set up cascading interactive menus (press 1 for this, press 2 for that), that wouls end up delivering to one or more mailboxes. I think I need call handlers, but the documentation in Unit Admin guide isn't giving me a clear picture.
Also I have some WAV files I'd like to use, but can't see how to drop them in.
Anyone got a general overview or some document to send me to?
I wrote this several years ago for a book, but it still applies to recent versions of Unity as well - on the Documents page of www.CiscoUnityTools.com you'll find a paper called "Audiotext Applications in Unity" - it was a chapter in the "Unity Deployment and Solutions Guide" from a while back:
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