my customer wants a account code for some type of external calls. He wants to dial *XXXXX + phone number, where XXXXX is a five digit account code.
To do that, I configured an ephone-dn on CME with a wildcard *..... and a call forward all to 4005, which is an IVR application on Cisco Unity Express.
On this application, I lookup the "original called number" against a SQL database. If the account code is valid, it runs a "Get Digit String" step simulating a dial tone the get the phone number to dial, after it, the system does a Call Transfer to that number.
It is working fine, but now the customer wants to use the Redial softkey button, which is a problem with this solution, since it will redial only the *XXXXX, because phone number is a series of DTMF digits sents to CUE, not a phone number called from the IP phone.
To solve it, I need to collect the account code + the phone number before route the call do Unity Express. Here is the problem.
1. If I configure a dial-peer pointing the routes to the Unity, I cannot invoke the IVR application, since Unity SIP trigger only supports a specific phone number, not wildcards
2. To maintain the same logic in use now, I can change the wildcard of ephone-dn to collect more digits before do a call forward all to Unity, but only "." (dot) wildcard is supported on ephone-dn and I need to use "T" wildcard for International Calls. The system accepts the "T" wildcard command, but it does not work
I really appreciate some help or an indication of another solution or third party application.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...