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New Member

Need help with CUE scripting

Hello,

I have written a custom script for CUE 7.0.2. Basically, the script plays an opening greeting then, if no user input is received, it transfers to an operator. During the time after the greeting plays, the caller hears "are you still there" twice, which is confusing them. How can I remove this - to either go immediately to the operator or to remove the prompt altogether and just have a couple of moments of silence.

Any assistance with this is greatly appreciated.

Brian

1 ACCEPTED SOLUTION

Accepted Solutions
Bronze

Re: Need help with CUE scripting

Right click the menu, go to properties, input. Change the maximum retries to 0. It will then route based on the option under unsuccessful.

3 REPLIES
Bronze

Re: Need help with CUE scripting

Right click the menu, go to properties, input. Change the maximum retries to 0. It will then route based on the option under unsuccessful.

New Member

Re: Need help with CUE scripting

Worked like a charm! Many thanks for the quick response.

New Member

Hello Guys,Is it possible to

Hello Guys,

Is it possible to remove it with console commands?

Thank you,

Alex.

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