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New Member

Networking cue to unity

We have setup VPIM between two sites,one has cue/cme and the other has unity/ccm.VPIM from

cue to unity has no problem,when i send a message its takes about 5 seconds for the

message to be sent and mwi at ccm site phones to come on.However when sending a message

from unity to cue it takes almost 60 to 70 seconds to go through and the mwi light to come

on at the cme site.

When calling a cme phone from either ccm or a cme phone,the call rolls to voicemail (cue)

and the mwi light comes on straight away.So its not a problem with mwi.

The unity server has dns setp on it and both cue and unity are reachable by fqdn from

anywhere.

Im not sure whats causing this delay from unity to cue.

the trace networking smtp all and trace networking vpim recieve.

You will see that changing the encoding format,or not sending v-card and recorded name has

no effect.It still takes about 60 seconds for the vpim message to be sent.In saying that,

60 seconds still stands for different message sizes.

My question is,I think Ive narrowed it down to the transfer time of the message from unity

to cue and cant this time be reduced or made variable depending on the size of the

message?

When sending a message from cue to unity it takes 4-5 seconds.So there must be a parameter

we can tweek.

1 REPLY
New Member

Re: Networking cue to unity

here is the output

cue# sh trace buffer tail

Press to exit...

4189 08/28 16:04:21.497 netw smtp 5 221 closing channel

2368 08/28 16:06:30.631 netw smtp 2

2368 08/28 16:06:30.642 netw smtp 3 socket hostName: 10.79.1.15, hostAddress: 10

.79.1.15

2368 08/28 16:06:30.643 netw smtp 3 hostname: 10.79.1.15 found in good address c

ache

2368 08/28 16:06:30.652 netw smtp 1

4294 08/28 16:06:30.663 netw smtp 5 Initial connection message

4294 08/28 16:06:30.665 netw smtp 6 UNKNOWN: EHLO servcorp.LAB-SERVCORP.prd

4294 08/28 16:06:30.666 netw smtp 5 250-cue.cue.lab-servcorp.prd

4294 08/28 16:06:30.668 netw smtp 6 EHLO : MAIL FROM:<2000@servcorp.servcorp.lab

-servcorp.prd>

4294 08/28 16:06:30.678 netw smtp 5 250 ok

4294 08/28 16:06:30.680 netw smtp 6 MAIL FROM:: RCPT TO:<4000@cue.cue.lab-servco

rp.prd>

4294 08/28 16:06:30.681 netw smtp 5 250 ok

4294 08/28 16:06:30.682 netw smtp 6 RCPT TO:: DATA

4294 08/28 16:06:30.682 netw smtp 5 354 Start data

4294 08/28 16:06:30.691 netw vpim 4 VPIM: Received: from mail pickup service by

servcorp.LAB-SERVCORP.prd with Microsoft SMTPSVC;Thu, 28 Aug 2008 16:06:30 +1000

4294 08/28 16:06:30.692 netw vpim 4 VPIM: Date: Thu, 28 Aug 2008 06:06:30 GMT

4294 08/28 16:06:30.694 netw vpim 4 VPIM: From: "2000 re" <2000@servcorp.servcor

p.lab-servcorp.prd>

4294 08/28 16:06:30.695 netw vpim 4 VPIM: To: 4000@cue.cue.lab-servcorp.prd

4294 08/28 16:06:30.696 netw vpim 4 VPIM: MIME-Version: 1.0 (Voice 2.0)

4294 08/28 16:06:30.697 netw vpim 4 VPIM: Content-Type: multipart/Voice-Message;

boundary="==AvVoice==59d5edc5-1cc5-4c1a-b3b2-4409f0214d30"

4294 08/28 16:06:30.698 netw vpim 4 VPIM: Message-ID: 3a9e1dcb-1dd2-4b53-b4e4-ad

76665038bc

4294 08/28 16:06:30.698 netw vpim 4 VPIM: Content-Transfer-Encoding: 7bit

4294 08/28 16:06:30.699 netw vpim 4 VPIM: Subject: Message from 2000

4294 08/28 16:06:30.699 netw vpim 4 VPIM: Subject: Message from 2000

06:30.0671 (UTC) FILETIME=[3710D9F0:01C908D4]

4294 08/28 16:06:30.700 netw vpim 4 VPIM:

4294 08/28 16:06:30.701 netw vpim 4 VPIM:

4294 08/28 16:06:30.701 netw vpim 4 VPIM: --==AvVoice==59d5edc5-1cc5-4c1a-b3b2-4

409f0214d30

4294 08/28 16:06:30.709 netw vpim 4 VPIM: Content-Type: Audio/32KADPCM

4294 08/28 16:06:30.709 netw vpim 4 VPIM: Content-Transfer-Encoding: base64

4294 08/28 16:06:30.710 netw vpim 4 VPIM: Content-Description: VPIM Message

4294 08/28 16:06:30.710 netw vpim 4 VPIM: Content-Disposition: inline; voice=Voi

ce-Message

4294 08/28 16:06:30.711 netw vpim 4 VPIM: Content-ID: 7eb9400f-22cb-438e-bcf6-d4

33a3cea334

4294 08/28 16:06:30.715 netw vpim 5 25459

4294 08/28 16:06:30.715 netw vpim 8

4294 08/28 16:06:31.043 netw vpim 6 16074

4294 08/28 16:06:31.322 netw vpim 6 16074

4294 08/28 16:06:31.362 netw vpim 6 2620

4294 08/28 16:06:31.379 netw vpim 10

4294 08/28 16:07:31.412 netw vpim 4 VPIM: --==AvVoice==59d5edc5-1cc5-4c1a-b3b2-4

409f0214d30--

4294 08/28 16:07:31.563 netw smtp 5 260 Message queued

4294 08/28 16:07:31.642 netw smtp 6 DATA: QUIT

4294 08/28 16:07:31.643 netw smtp 5 221 closing channel

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