I just deployed Unity Express (8.6.7) and it works great. One odd thing. When I call into my CME router I have it forward the calls to the Unity Express Auto Attendant and that also works great as I hear the default sample auto attendant. The thing that is odd is that when I try to enter an extension number with my phone keypad, it does not dial an extension but Unity express just tells me to enter a last name...so it's as if it's not picking up on the fact that I'm entering an extension right away - - I can do the dial by name though so that's odd.
Anything I'm missing? We are using an ISDN PRI for incoming calls.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...