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NM CUE intigration with lotus

Can i integrate NM-CUE with lotus domino? and how i intergrate it with analog phones? do i need a voice gateway or a single router with NM-CUE and voice cards will done this job.

Best Regards

Muhammad Furqan

3 REPLIES

Re: NM CUE intigration with lotus

Muhammad,

You cannot integrate Unity Express with Domino. You would need Cisco Unity in order to do this. I assume when you say integrate analog phones you are talking about integrating them with Callmanager Express. Is that right? You can do this with an analog gateway such as the VG248 or an ATA for a smaller number of phones. Take a look at the following links.

http://www.cisco.com/en/US/products/hw/gatecont/ps2250/index.html

http://www.cisco.com/en/US/products/hw/gatecont/ps514/index.html

Hope this helps. If so, please rate the post.

Brandon

Re: NM CUE intigration with lotus

Muhammad,

Have you looked at upgrading Unity express on NM-CUE to version 2.3 ?

Unity express 2.3 now supports two wonderful features.

a. IMAP integration. You can set up groups and users who have access to Integrated messaging. CUE has a built in IMAP server which lets you download voicemails as a wave attachment. Any IMAP client can be used. I am sure Lotus Notes supports IMAP.

b. Voiceview Express. This is a XML based service that can be integrated with phones homed to a CME/CUE combination. This is available only in NM-CUE and NM-CUE-EC. You can hit the services button on the phone and login with your voicemail pin and you can listen, forward, delete, to your voice messages, change your greetings, pin...etc etc...pretty much any thing that you can do over TUI can be done through softkeys on an IP phone.

HTH

Sankar

PS: please remember to rate posts!

Cisco Employee

NM CUE intigration with lotus

Yes, CUE 8.6 does support this now. Please refer

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html#wp364125

Hope it helps ?

Pls rate helpful posts.

GP.

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