We need to replace a NM-CUE module in a Cisco 2821 and I have the following questions because I have never done this before.
1. Is the module hot swappable in the Cisco 2821 router?
2. Can someone point me to a document where I can read the NM-CUE software upgrade / downgrade procedure in case the new spare module comes with a version of software different to the version that was running on the customer's failed NM-CUE module?
3. Given a configuration that was running on the failed module, what is the procedure to transfer that configuration into the new spare module.
I have done a similar task on the NME-WAE-502-K9 module in a Cisco 3845 by doing the following:
Telnet to the Service module ip address and then do:
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...