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no call reject option in ucm 8

Hi all.

When i go to device->phone-> (select my phone) i see an option for Do Not Disturb with only ringer off option. I have seen the documentation

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsdnd.html#wp1050528

but there is no call reject option in my case. Why is this so ?

Kindly guide me

1 REPLY
Hall of Fame Super Red

no call reject option in ucm 8

Hi John,

It's possible that the IP phone model you are using for testing

does not support the Call Reject option;

Restrictions

Some restrictions apply to DND usage, depending on the phone or device type in use.

The following phone models and devices that are running either SCCP or SIP support both DND options:

Cisco Unified IP Phone 7906G

Cisco Unified IP Phone 7911G

Cisco Unified IP Phone Expansion Module 7914

Cisco Unified IP Phone 7931G

Cisco Unified IP Phone 7941G/7941G-GE

Cisco Unified IP Phone 7942G

Cisco Unified IP Phone 7945G

Cisco Unified IP Phone 7961G/7961G-GE

Cisco Unified IP Phone 7962G

Cisco Unified IP Phone 7965G

Cisco Unified IP Phone 7970G

Cisco Unified IP Phone 7971G/7971G-GE

Cisco Unified IP Phone 7975G

The following phone models and devices that are running SCCP support only the DND Ringer Off option:

Cisco Unified IP Phone 7940

Cisco Unified IP Phone 7960

Cisco IP Communicator


Note Cisco Unified IP Phones 7940 and 7960 that run SIP use their own implementation of Do Not Disturb, which is backward compatible.


The following phone models and devices support only the DND Call Reject option:

Mobile devices (dual mode)

Remote Destination Profile

Cisco Unified Mobile Communicator

Cheers!

Rob

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