I am writing a script to control de call process in the company, and I need to maintain the call control in the unity before transfer the call to the differts coworkers.
I have config ccn subsystem sip transfer mode to ATTENDED in order to do that, and it seems to work good. When the user is available the Call Rediret takes the succesfully option, if is Busy, takes busy option, and if the user do no answer takes Unsuccefully option.
The problem here is when the CUE check the availability of the user, I do not have ringback tone, and the calling user may think the call have been missed.
I have tried SEMIATTENDED mode and works fine for busy and invalid, but do not work in case "no answer".
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...