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New Member

Non Defined IMS Exception

Just created a new user (without a voicemail box)in Unity Connection 7.0.2.10000-38, after the creation I tried to setup a password and received this error "Non Defined IMS Exception"

8 REPLIES
Red

Re: Non Defined IMS Exception

Try "utils service restart Cisco Tomcat" on command line.

Michael

http://htluo.blogspot.com

New Member

Re: Non Defined IMS Exception

hi did you get a fix for this. We have the same error. Tried Michael's suggestion but that did not fix this.cheers, Jeff

New Member

Re: Non Defined IMS Exception

Per TAC the only fix was a restart of the entire server. Let me know if you have any questions.

New Member

Re: Non Defined IMS Exception

Daniel, thanks I will get that scheduled with the customer, cheers, Jeff

New Member

Re: Non Defined IMS Exception

Daniel, we have a full system restart but we still have the same issue, any other suggestions appreciated.

Red

Re: Non Defined IMS Exception

We need "Cisco Tomcat Security" logs to troubleshoot. I guess LDAP authentication was misconfigured.

Michael

New Member

Re: Non Defined IMS Exception

Hi

i have the same issue on my server. I cannot  update the password for an voicemail user. I dont use LDAP server.  Do you find Any issue ?

Thanks.

New Member

Re: Non Defined IMS Exception

Hello,

A customer of ours got the same problems. Is there a fix for this problem ?

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