Nortel /PBXLink Integration, Calls going to the opening Greeting
When a call if forwarded to VM the call is going to the opening greeting when the call should go the the end-users VM greeting. When I view the Call Viewer I see 4 zeros where I would I think I should see the 4 digit DN Would you know the reason why I am seeing 4 zeros? .Thanks for pointing me in the right direction!!
Re: Nortel /PBXLink Integration, Calls going to the opening Gree
Did you find the solution to your problem? I have the same thing but it's sporadic. This only happens to voice mail accounts that are on the Avaya and cross the PBXlink into Unity. It doesn't happen to the same person each time and I can't find a common denominator to the issue.
I see 4 zeros as well in the call viewer. I'm also seeing -1 on the trunk whereas all of the other calls are showing on trunk 0.
I'm interested to find out what you did, if anything to fix the problem.
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