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Not able to Login to CAD

One the user is not able to logged in to the CAD .

 

getting error "An Exntension on the agent phone is not unique and is configured on multiple partitions. This configuration is not supported."

 

We checked the extension which is not duplicate.

1 REPLY

Hi.Try to remove the phone

Hi.

Try to remove the phone association with the PG user / RMCM user (in case of UCCX) an associate it again.

 

Let me know

 

Regards

 

Carlo

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