Not able to Login to CAD

[Vijay Patil]

One the user is not able to logged in to the CAD .

getting error "An Exntension on the agent phone is not unique and is configured on multiple partitions. This configuration is not supported."

We checked the extension which is not duplicate.

[Carlo Poggiarelli]

Hi.

Try to remove the phone association with the PG user / RMCM user (in case of UCCX) an associate it again.

Let me know

Regards

Carlo