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Not allow users to change VM greeting

Is there a way on Unity 4.2(1) to restrict the users from changing their voicemail greetings once they are recorded?

Thanks

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Cisco Employee

Re: Not allow users to change VM greeting

in 4.2 I believe the entire setup conversation can be blocked out - check the custom key map tool for 4.2 and see what it offers - 5.0 lets you go down to the sub setup levels with CKM for sure but I don't think 4.2 supported that.

4 REPLIES
Cisco Employee

Re: Not allow users to change VM greeting

You can remove access to the setup conversation for this - in 5.0 you can remove access specifically to the greetings sub conversation in the phone setup conversation. You can't however, let them get to the greetings configuration once and then once set to deny access after that. It's an all or nothing thing for greetings maintenance via the phone interface or not.

New Member

Re: Not allow users to change VM greeting

Can I restrict in 4.2? Or just 5?

Cisco Employee

Re: Not allow users to change VM greeting

in 4.2 I believe the entire setup conversation can be blocked out - check the custom key map tool for 4.2 and see what it offers - 5.0 lets you go down to the sub setup levels with CKM for sure but I don't think 4.2 supported that.

New Member

Re: Not allow users to change VM greeting

Thanks, that should work.

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