For CUCM you cannot connect over ODBC; however, you can execute SQL queries via the AXL API. CCX allows a read-only ODBC connection for two purposes (officially):
Designing - not executing - custom reports in Crystal or CUIC Premium. The support limitation here is that you're only supposed to use it when creating the report for testing/validation. Real-life queries that will place an I/O load on Informix are expected to run within the HRC or CUIC UIs which both have throttling mechanism built in.
Wallboards to read from two tables which are updated every 10 seconds with a snapshot from the in-memory state. Publishing data to these tables must be turned on under the Tools menu of /appadmin. Only these two [psuedo] real-time tables provide up-to-date information; every other table may be up to 30 minutes delayed write.
While the wallboard user only has access to those two tables, the uccxhruser account can query any table. It can also create stored procedures but not insert/update/drop data on the tables themselves. Beyond these limits, the product will not impose any limits on what you do, including I/O throttling. TAC may tell you to take a hike if you start having problems and you are making database calls in an unsupported fashion.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...