It sounds to me as though your Unity server is in UMR mode - where it thinks Exchange is down and is storing voice messages in the COMMSERVER\UnityMTA folder. Check for messages here. If Exchange (note Unity's partner server) is indeed operational and you are not seeing any messages in the Unity application event log that Exchange store is offline, you can restart the AvUMRSyncSvr service. This should move the messages from UnityMTA to the users' Exchange inboxes.
Thanks - this turned out to be largely the the problem. There were other errors, but they were all related to some form of synchronization failure with Exchange. A reboot solved the problem. Thanks for the response!
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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